Shipping and Delivery

Please note that we only deliver in Australia.

At Clos Cachet we take deliveries very seriously. That’s why we’ve decided to deliver your orders in Melbourne metro ourselves! So that we can deliver your order on time and in the best way possible, please consider the following advice:

  • If you are not at home during the day it would be a good idea to get your wine delivered to your office.
  • Provide us with your mobile number to contact you upon delivery.
  • We will not deliver an order to someone under 18 years of age.
  • If the temperature reaches 35 degrees or more, we will not deliver as the wine risks overheating and becoming oxidized. However rest assured, we will do our best to deliver your order and will contact you to arrange an appropriate time.

For any other location in Australia we use Australia post. To know the rates of delivery please see the table below:

Location Per Mixed/ straight 6 bottles Per 1 to 5 bottles $200 or more
Melbourne metro FREE $12 FREE
Victoria regional FREE $15 FREE
NSW, QLD, SA, ACT, TAS metro FREE $18 FREE
NSW, QLD, SA, ACT, TAS regional FREE $18 FREE
Western Australia metro $12 $25 $12
Western Australia regional $15 $27 $15
Northern Territory $31 $32 $31

 

Orders that amount to $200 or more have different rates. Please see the table above.

We encourage you to buy in multiples of 6 bottles in order to get the best rates. If you buy between 7 and 11 bottles (and your order does not exceed $200) you’ll need to pay an additional package, handling and postage fee (please refer to the table above per 1 to 5 bottles).

Delivery Timeframe

 

Melbourne metro: 2 to 3 business days personally delivered by Clos Cachet.
Victoria excluding Melbourne metro: 4 to 5 business days via Australia Post.
Sydney, Canberra and Adelaide metro: 4 to 5 business days via Australia Post.
Tasmania and Brisbane metro: 5-6 business days via Australia Post.
Other capital cities within Australia: 6-7 business days via Australia Post.

Please note that remote locations can take up to 11-13 days via Australia Post.